Privacy Policy

At FairRock Quincy Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services or visit our website.

1. Information We Collect

We collect information that you provide to us directly, including:

• Your name, address, phone number, and email address when you request a quote or contact us
• Property information and project details when you inquire about our services
• Payment information when you engage our services
• Communications you send to us, including emails, phone calls, and messages
• Information about your property and project site when we conduct assessments

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages you visit. This information helps us improve our website and better serve you.

2. How We Use Your Information

We use the information we collect to:

• Provide you with quotes, estimates, and information about our services
• Schedule and complete concrete services at your property
• Communicate with you about your project, including updates and follow-ups
• Process payments and maintain business records
• Improve our services and customer experience
• Send you promotional materials and updates if you have opted in to receive them
• Comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With service providers and contractors who help us operate our business, such as payment processors and scheduling tools
• With suppliers and subcontractors when necessary to complete your project
• When required by law, such as to comply with a court order or legal process
• To protect our rights, property, or safety, or the rights, property, or safety of others
• In connection with a business transaction, such as a merger or sale of our company

All third parties we work with are required to protect your information and use it only for the purposes we specify.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure servers, encryption where appropriate, and limiting access to your information to employees and contractors who need it to perform their jobs. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information:

• You can request access to the personal information we hold about you
• You can ask us to correct inaccurate information
• You can request that we delete your information, subject to legal and business requirements
• You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly
• You can disable cookies in your browser settings, though this may affect your experience on our website

To exercise any of these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences. Disabling cookies may limit your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by FairRock Quincy Concrete.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Your continued use of our services after changes are posted indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

FairRock Quincy Concrete
807 N 6th St, Quincy, IL 62301
Phone: (217) 316-8060
Email: contact@quincyconcretecompany.com